Shipping policy

Our products are made in Canada and ship from Toronto.

For shipments

• to the USA we use USPS
• in Canada we use Canada Post
• outside of USA or Canada we use PostNL or APC. These services are labeled Economy International

We ship within 5 business days of receiving your order. This applies to all our shipping methods - Economy, Flat rate, Priority and Standard Shipping. There's a five day handling time for all our shipments.

Please select priority or DHL shipping for faster deliveries. 

We use a local carrier to ship across the US/Canada border for APC and USPS shipments. PostNL shipments are routed to a European distribution centre. 

It can be a few days before your package is visible in the tracking system as it can take this time to get from Canada to the PostNL, DHL, USPS or APC hubs.